Institute for Supply Management
Reflecting on experiences as a care recipient in the US healthcare system, veteran supply chain executive Ji Li’s recent article for the Institute of Supply Chain Management draws parallels between the challenges faced by patients and professionals. Applying the strategic thinking of supply chain management to the uncertainty faced by many patients, Li offers insights about managing a personal healthcare journey – but perhaps more importantly, uses the patient experience to provide lessons about more efficient, informed, and reliable supply chain sourcing.